technical solutions

Technical solution

01 Q: Requirements of PLPP Parking Lot System for Computer Operation

2018-05-04

A: At present, PLPP parking lot system supports Windows 32/64-bit version of the operating system. It is recommended that you install the server software on the Server version of the operating system to ensure the stability of the system. The ranking of computer operating systems that are preferred for this parking car system:WindowsServer2003>;Windows7>;Windows8>;Windows10

02 Q: Is the installed program the latest program

2018-09-18

A: At present, the stable version of PLPP is 8.09. If you purchase PLPP system for the first time, please download the latest software according to the software download address provided by the service personnel. If you are already using the previous version of PLPP system, when we release the new stable version, the service personnel will send you the download link of the new version, so as to facilitate your subsequent projects to use the latest version of the program.

03 Q: Customized PLPP program, installation file access

2018-09-18

A: If you have customized some PLPP programs with special functions from our company, we will actively provide you with the software download address after the functions are added. Special function installation files are generally divided into upgrade package (about 40-90MB) and complete installation package (about 700MB).

04 Q: Reasons for the following errors during installation

2018-09-18

A: No, the computer that installs PLPP server software needs to have C :\, D :\, E:\three hard disk partitions; The computer that installs PLPP client needs to have C :\, D:\two hard disk partitions; If your computer has only C:\one hard disk partition, the installation process will fail.

05 Q: Can the PLPP parking lot system be installed on the computer only with C disk?

2018-09-18

A: At present, PLPP parking lot system supports Windows 32/64-bit version of the operating system. It is recommended that you install the server software on the Server version of the operating system to ensure the stability of the system. The ranking of computer operating systems that are preferred for this parking car system:WindowsServer2003>;Windows7>;Windows8>;Windows10

06 Question: Can the installation path of the software be modified?

2018-09-18

A: No, our engineers require the software installation path to be controllable, that is, the path specified by the engineer. In this way, maintenance personnel can find the installation directory of the software in time when maintaining, upgrading and overhauling. Therefore, please do not modify the installation path when installing jre.exe, database. exe, server. exe and client. exe.

07 Question: Software installation sequence in PLPP installation package

2018-09-18

A: The installation order is database. exe & rarr; Server. exe & rarr; Firefox browser. exe & rarr; Client. exe

08 Question: Matters needing attention when networking the PLPP parking lot system

2018-09-18

Answer:(1) Pay attention to the one-to-one correspondence between server IP, toll computer IP and license plate recognition camera IP, if you use an advanced router, you can communicate across network segments).

09 Q: When starting the client, the 9000 port is occupied and cannot be started.

2018-09-18

A: Restart the charging software after restarting the computer. If it still cannot be started, please check whether "Pipi TV" is installed on the computer and uninstall it.

10 Question: When you start the client, the message indicates that the basic information is empty and you cannot log in.

2018-09-18

A: This failure occurs when the client cannot obtain configuration information at startup, which usually occurs at the first startup after installing or updating the charging software for the first time. Restart the charging software and try to log in again; If this problem still occurs, please check whether the server Tomcat6 is started. If it does not start, please log in again after starting. After the server is Tomcat6 started, if this problem still occurs, please check whether the Windows firewall is closed. If the problem still exists after the firewall is turned off, please reinstall the charging software and pay attention to the prompt to fill in the server IP address when starting for the first time, and.

11 Question: How to debug the system quickly after the hardware is built

2018-09-18

A: At present, PLPP parking lot system supports Windows 32/64-bit version of the operating system. It is recommended that you install the server software on the Server version of the operating system to ensure the stability of the system. The ranking of computer operating systems that are preferred for this parking car system:WindowsServer2003>;Windows7>;Windows8>;Windows10